1. Scheduling Fee: At the time of scheduling an appointment a $60.00 scheduling fee is required to secure your appointment time. This will be applied to your invoice and is non-refundable.
2. New Client Registration Fee: At the time of registration there will be a $60.00 registration fee for all new clients to secure your appointment time. This will be applied to your invoice and is non-refundable.
3. Cancellation/No Show: In the event that the scheduled appointment is missed or cancelled the $60.00 fee will be forfeited.
4. Re-schedule: If you need to reschedule your appointment, you must do so at a minimum of 24 hours in advance, to avoid any fees. Appointments re-scheduled in less than 24 hours will forfeit the $60.00 fee.
By signing the scheduling fee/new client registration fee, you have agreed to the terms stated above. We will process the $60.00 scheduling fee by way of credit card/debit card over the phone when you are scheduling your pet(s) appointment. We do not hold your credit card/debit card details. We thank you for your cooperation in following our hospital policy.